Client/Opposing Counsel Survey

At the conclusion of every case we send a survey to our opposing counsel as well as our clients to get their feedback on our job performance. Questions ask participants to rate our competency, honesty, courtesy, timeliness, effectiveness, their overall satisfaction in their experience with Johnston Legal Group and if they would recommend Johnston Legal Group to others or consider choosing us to represent themselves or a close family member. The results are as follows:

Client Satisfaction Level: 99.4 %
Professional rating by Opposing Counsel: 94.7 %

When opposing counsel were asked if they would chose Johnston Legal Group to represent themselves, 97 percent of respondents said that they would.

What opposing counsel say about us

“Very professional and effective representation in a very tough case to defend.”

“Michael Johnston’s method of representing his clients harkens to the old days when an attorney’s word was all that was needed. He didn’t waste time, was efficient with development of the case and maximized recovery for his clients.”

“I will definitely refer things your way.”

“As indicated in the favorable responses, Michael Johnston and staff were always professional, honest, and extremely competent. I look forward to cases involving the firm of Johnston Legal Group in the future.”

“I will just let you know that I hold you and the members of your staff in the very highest regard and would give you beyond excellent ratings in every category you would ever think of.”